Privacy Policy

    At The Sunset Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you agree to the terms of this policy. We encourage you to read this policy thoroughly to understand our practices. If you have any questions, please contact our privacy team.

    We collect various types of information to provide and improve our services. This includes personal data such as your name, contact details, and payment information. We may also collect non-personal information like browser type, device information, and usage data. Additionally, we gather information from third-party sources such as booking partners and social media platforms. All information is collected in accordance with applicable laws.

  • The information we collect is used to enhance your experience at The Sunset Hotel. This includes processing bookings, personalizing your stay, and providing customer support. We also use your data for marketing purposes, sending promotional materials and special offers. Furthermore, information is utilized to improve our services and develop new features. We ensure that all uses of your data are consistent with your preferences.
  • We may share your information with third parties for specific purposes. This includes service providers who assist with payment processing, reservations, and marketing. We also share data with legal authorities when required by law. Additionally, we may disclose information to protect the rights and safety of The Sunset Hotel and its guests. Any sharing of data is conducted with strict confidentiality agreements in place.
  • The security of your personal information is a top priority for us. We implement a variety of security measures to protect your data from unauthorized access and breaches. This includes encryption, firewalls, and secure server environments. We regularly review and update our security practices to stay ahead of potential threats. Despite these measures, no system is completely secure, and we cannot guarantee absolute security.
  • You have the right to access, update, and delete your personal information. You can request a copy of the data we hold about you at any time. Additionally, you have the right to opt out of marketing communications and withdraw consent for data processing. To exercise these rights, please contact our privacy team. We will respond to your requests promptly and in accordance with applicable laws.
  • Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand your preferences. We use cookies for various purposes, including site functionality, analytics, and advertising. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
  • The Sunset Hotel does not knowingly collect personal information from children under the age of 18. Our services are intended for adults only. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information promptly. Parents and guardians are encouraged to monitor their children's online activities. If you believe your child has provided us with personal information, please contact us immediately. [email protected].
  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. This includes maintaining data for legal, accounting, and reporting obligations. Once your data is no longer needed, we will securely delete or anonymize it. Our retention periods are based on legal requirements and business needs. You can request deletion of your data at any time, subject to certain conditions.
  • Our website may contain links to third-party websites and services. These links are provided for your convenience and do not imply endorsement. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit. Your interactions with these websites are governed by their respective privacy policies.